Please email our support at

Please make sure all the following information is included:

  • Game title
  • Where the game is downloaded from
  • Platform – iOS, Android, Windows Phone, or Kindle Fire?
  • The manufacturer (make) and model of your device
  • Operating system and its version
  • Game version

Please describe the bug and how to reproduce the problem. It could also be useful if you are able to take some screenshots of the issue and attach them to the email.